Where To Find Us
- Address15850 26 Ave #120, Surrey, BC V3Z 5K3, Canada
- Phone+1 604 385 1316
- Emailinfo@straineonature.world
- HoursMonday to Friday · 09:00 – 17:00 PT
Say Hello
A Quiet Inbox
A Quiet Inbox
For Calm Questions.
Send a short note about a vault card, the rhythm builder, or one of our shelf items. We read every message from our small studio in Surrey, British Columbia.
Common Questions
A Few Things People Often Ask
If your question is not here, the form above is the best place to send it.
How long does it take to hear back?
Most messages are answered within two working days. Long, detailed questions may take a little longer because we like to write thoughtful replies.
Do you keep my details after replying?
We keep contact-form messages only as long as we need them to handle your inquiry. The privacy notice explains the full retention approach.
Can I drop by the studio?
Our studio is a small working space, so we ask people to send a note first. We will set a calm, fixed time for visits whenever possible.
Where can I read about returns or refunds?
The return notes page covers our small product range, and the terms page explains the wider site usage.
Quiet Schedule
Reach Us On Pacific Time
We answer messages between Monday and Friday from our small studio in Surrey. Notes sent on weekends will receive a reply on the next working day.